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How do I contact Goldbet customer support?

Goldbet offers live chat, email and a comprehensive FAQ section for assistance.

Privacy Policy

Last Updated: January 2026

Fortitude Group ("we," "us," "our," or "Company") operates the website fortitudegroup.in (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, which provides information and affiliate links related to online gaming platforms including Goldbet.

Information We Collect

We collect information in the following ways:

Personal Information: When you voluntarily submit information through contact forms or sign-up pages, we collect data such as your name, email address, and phone number.
IP Address: We automatically collect your Internet Protocol (IP) address to understand your geographic location, device type, and internet service provider.
Cookies: We use cookies to track your browsing activity, preferences, and interactions on the Site.
Usage Data: We collect information about how you navigate the Site, including pages visited, time spent, clicks, and referral sources.
Device Information: We may collect details about your device, operating system, and browser type.

How We Use Information

We use the collected information for the following purposes:

Analytics: To analyze Site traffic, user behavior, and performance metrics to improve user experience.
Affiliate Tracking: To monitor and attribute affiliate commissions from casino partners and track conversion metrics.
Site Improvement: To optimize Site functionality, content, and design based on user feedback and behavioral data.
Communication: To respond to inquiries, send newsletters, and provide updates about gaming partners.
Compliance: To comply with applicable laws and regulations in India.
Fraud Prevention: To detect and prevent fraudulent activities and unauthorized access.

Cookie Policy

We use the following types of cookies on our Site:

Essential Cookies: Required for Site functionality and security.
Performance Cookies: Used to collect analytics data and measure Site performance.
Tracking Cookies: Used to track affiliate conversions and user journeys across our partners' websites.
Third-Party Cookies: Placed by analytics and advertising partners to measure engagement and deliver relevant content.

Opt-Out Options: You can opt-out of non-essential cookies by adjusting your browser settings or declining cookies when prompted. However, disabling essential cookies may affect Site functionality. Most web browsers allow you to refuse cookies or alert you when cookies are being sent.

Third-Party Links

Our Site contains links to external websites, including online casinos, gaming platforms (such as Goldbet), and affiliate partners. We are not responsible for the privacy practices or content of these third-party websites. We strongly recommend reviewing the privacy policies of any linked sites before providing personal information or engaging in transactions. Your use of third-party sites is governed by their respective terms and privacy policies, and we have no control over their data collection and handling practices.

Your Rights

Under Indian data protection laws, you have the following rights:

Right to Access: You may request access to the personal information we hold about you.
Right to Correction: You may request correction of inaccurate or incomplete information.
Right to Withdraw Consent: You may withdraw consent for specific data processing activities.
Right to Grievance Redressal: You may lodge a complaint with the relevant authority regarding our data practices.

Please note that this Policy does not incorporate GDPR, CCPA, or other non-Indian jurisdiction regulations unless you are accessing the Site from those regions, in which case applicable local laws may provide additional protections.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typically:

Contact information is retained for the duration of our business relationship plus one (1) year.
Analytics and usage data are retained for up to two (2) years.
Affiliate tracking data is retained for at least three (3) years to comply with financial and tax regulations.
Cookie data is retained according to individual cookie expiration settings, typically 1-24 months.

You may request deletion of your personal data by contacting us, subject to legal and compliance requirements.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@fortitudegroup.in
Website: fortitudegroup.in

We will respond to legitimate requests within thirty (30) days. Please include relevant details about your inquiry to help us process your request efficiently.

Disclaimer: This Privacy Policy is subject to change at any time. We will notify you of significant updates via email or prominent notice on the Site. Continued use of the Site following modifications constitutes acceptance of the updated Privacy Policy.